De\u0219i e\u0219ti un coach cu experien\u0219\u0103, totu\u0219i le creezi clien\u021bilor t\u0103i mari probleme. Care ar fi motivele pentru care clien\u021bii t\u0103i s\u0103 se team\u0103 de sesiunile de coaching ?
Coachii cu experien\u021b\u0103 nu se tem s\u0103-\u0219i provoace clien\u021bii, \u00een special clien\u021bii care se angajeaz\u0103 s\u0103 fie cei mai buni dintre ei.
Este adev\u0103rat dac\u0103 faci asta prea mult, poate fi dureros de cople\u0219itor.
Echilibreaz\u0103 provoc\u0103rile mari cu sesiunile \u00een care \u00eei aju\u021bi pe clien\u021bi s\u0103 integreze ceea ce au \u00eenv\u0103\u021bat, s\u0103 apreciezi noua lor cre\u0219tere \u0219i s\u0103 simt\u0103 c\u0103 c\u00e2\u0219tig\u0103.
Spune\u021bi-le clien\u021bilor adev\u0103rul, chiar \u0219i atunci c\u00e2nd este mai pu\u021bin dec\u00e2t sperau. Dar nu fi r\u0103ut\u0103cios. Exist\u0103 abilit\u0103\u021bi de comunicare care v\u0103 vor ajuta s\u0103 spune\u021bi ceva clientului f\u0103r\u0103 a fi nepoliticos.<\/p>\n\n\n\n
Clien\u021bii v\u0103 vor spune orice dac\u0103 \u0219ti\u021bi cum s\u0103 \u00eentreba\u021bi. Dar dac\u0103 nu \u0219tii cum, lucrurile devin extrem de incomode. Rapid. \u0218i dac\u0103 nu \u00eentreba\u021bi, acest lucru le-ar putea \u00eempiedica progresul. \u00centreab\u0103, dar nu fi nepoliticos. Ob\u021bine de la client permisiunea ! Nu deveni un \u0219ef sau un p\u0103rinte. Dac\u0103 le spui clien\u021bilor t\u0103i ce trebuie s\u0103 fac\u0103, ace\u0219tia vor reac\u021biona ca adolescen\u021bii \u0219i vor opune rezisten\u021b\u0103. Nu le va pl\u0103cea \u0219i nici \u021bie. \u00cenva\u021b\u0103 s\u0103 vorbe\u0219ti cu clien\u021bii t\u0103i, trat\u00e2ndu-i cu respect, chiar cu uimire, \u0219i vor a\u0219tepta cu ner\u0103bdare sesiunile lor. <\/p>\n\n\n\n
Nu conduce sesiunile de coaching dup\u0103 ni\u0219te \u0219abloane sau dup\u0103 o formul\u0103. Clien\u021bii t\u0103i sunt mai de\u0219tep\u021bi dec\u00e2t at\u00e2t. Sesiunile sunt, de asemenea, unice, motiv pentru care nicio abordare a coachingului nu este \u00eentotdeauna eficient\u0103. Din p\u0103cate, unii coachi cheltuiesc timp \u0219i bani pentru a \u00eenv\u0103\u021ba o multitudine de abilit\u0103\u021bi, dar, din orice motiv, reduc ceea ce au \u00eenv\u0103\u021bat la un instrument de pus \u00eentreb\u0103ri. Vei pune acelea\u0219i tipuri de \u00eentreb\u0103ri, \u00een aceea\u0219i ordine, s\u0103pt\u0103m\u00e2n\u0103 dup\u0103 s\u0103pt\u0103m\u00e2n\u0103, neexist\u00e2nd nici o personalizare, nici o surpriz\u0103, nici o cre\u0219tere. De ce ai face asta ca coach ? Indiferent, clientul merit\u0103 mai mult. Urm\u00e2nd acela\u0219i model \u00een fiecare s\u0103pt\u0103m\u00e2n\u0103, vei alunga orice client. De aceea, trebuie s\u0103 \u00eenve\u021bi toate abilit\u0103\u021bile \u0219i s\u0103 le exersezi p\u00e2n\u0103 c\u00e2nd le po\u021bi arunca \u0219i s\u0103 te concentrezi doar asupra a ceea ce are nevoie clientul, moment \u00een moment.
Ce s\u0103 faci \u00een leg\u0103tur\u0103 cu asta? F\u0103 ceea ce face fiecare antrenor excelent: \u00eentreab\u0103-\u021bi clien\u021bii. Verific\u0103 cu ei la intervale regulate, cum ar fi o dat\u0103 pe lun\u0103, \u0219i afl\u0103 ce func\u021bioneaz\u0103 \u0219i ce nu. Asigur\u0103-te c\u0103 este sigur \u0219i plin de satisfac\u021bii pentru ei, iar ei vor continua s\u0103 \u00ee\u021bi spun\u0103 adev\u0103rul.<\/p>\n","protected":false},"excerpt":{"rendered":"